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Terms & Conditions

The Terms & Conditions are concluded between Jinghi (Lemaire trademark),  company registered under number 381 279 165 on the Register of Commerce of Paris, whose Head Office is located 170 rue du Temple F-75003 Paris ("Lemaire") and any natural person who does not operate for business purposes, wishing to make purchase via Lemaire website.

Scope

The present Terms & Conditions apply to all sales of Lemaire products made through Lemaire website identified by the domain name "www.lemaire.fr" (the “Site")by order taking of natural persons’ customers acting in their capacity as consumer (within the meaning of the act and the case-law) wishing to be delivered and who have their usual place of residence in one of the countries that appear in the pop-up menu when creating a customer account on the Site.
Lemaire general Terms & Conditions also include the information mentioned on the Buying Guide and the Legal Notice.

Ordering process

See section Shipping & Return of the Site

Price of items

The prices posted on the Site are quoted in Euros inclusive of all tax (“TTC”), excluding delivery costs. The invoiced prices are those that are current on the date of order.
Possible transport fees will be displayed, when appropriate, automatically on the Site during validation of the shipping method selection by the Customer and will be communicated back to the Customer with the order confirmation e-mail. 
The Customer will receive, upon delivery, for each item, written confirmation of the paid price and delivery costs charged to him.

Payment terms

See section Shipping & Return of the Site.

Delivery

The indicate pre-order available dates are on an indicative basis and can vary. If there is a cancellation of a reference, it will be clearly pointed out on the product page of the corresponding reference. 

See section Shipping & Return of the Site

Right of withdrawal and items return

See section Shipping & Return of the Site

Liability

The information (categories, names, definitions, items reproduction, characteristics and composition, etc.) concerning all items offered for distance selling are available, in accordance with legal and regulatory requirements, ont the Site or through the Customer Department, from Monday to Saturday, from 11:00 am to 7:00 pm (except bank holidays), by phone at +33 (0)1 44 78 00 09.
While providing the utmost care and the highest accuracy to the online information, the characteristics of the items and the available data through the Customer Department, as

well as their regular updating, Lemaire should not be held responsible for non-substantial errors that may occur. Likewise, although photos and reproductions of items  accurately represented ont the Site -and that, within the limits of the technology and in accordance with the best standards of the market-, these may, however, contain non-substantial errors, that the Customer acknowledges and accepts. In any event, in case of non-conformity of the delivered item relative its characteristics, Lemaire is committed to correct this error, under the conditions defined below. 
Lemaire’s liability will not be committed for any inconvenience or damage arising from the use of the Internet including loss of data, outside intrusion, presence of computer virus, interruption or lack of access of the service, bugs, or other unintended problems.

Warranties

The items sold by Lemaire are subject to the legal warranties hereinafter regarding the compliance and the defects of the item sold. The Customer shall ensure that the items delivered to him match the order. In the event the items delivered do not comply with the order or are defective, the Customer has the right to return them in accordance with Article of Law L.211-4 and following articles of the Consumer Code.
Lemaire is released from its obligations by the occurrence of Force Majeure, unforeseeable circumstances or Act of the Prince. The contract of sale between Lemaire and the Buyer is then automatically suspended by right with no compensation from the date of the event occurrence.
Lemaire does not guarantee the expected results of a product and declines any responsibility for the consequences of improper use of a product, in case off allergies, or any other consequences of recklessness in the use of it. It belongs to the Buyer to read carefully instructions and labelling of the products supplied by Lemaire and transcribed for information only in these products description sheets on the website Lemaire.fr

Intellectual property

See section Legal Notice of the Site.

Personal data

Lemaires's policy of personal data is defined in the section Legal Notice of the Site

Privacy policy

Lemaire is committed to preserve the privacy of the Buyer's personal data, as described in the section Legal Notice of the Site.

Dispute resolution

The Terms & Conditions are subject to French law unless otherwise mandatory provisions such as arising from Regulation EC #593/2008 of June 2008 on the law applicable to contractual obligations (Rome 1).